By the end, the workload was at least 4 times what we could handle and management's response was "make it work". Whenever I asked for support, they would listen and maybe loan someone for a week or two, but we had "no budget" to hire anyone dedicated. This turned from 40hrs/week to 60/week if I was lucky. I was then expected to hire my own staff, onboard, troubleshoot software, answer hundreds of emails, take support tickets, etc. As time went on though, it was very apparent that they expected me to take on 2-3 times the amount of work from different depts with as little resources available. The position started normal enough and was as described initially.
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